Social Intelligence Lab Membership

Launching 2nd September 2019 our community membership helps you reduce risk and quickly increase success by building a trusted peer network who understand the challenges of social intelligence.

Join the Lab

Get help from people like you, at companies like yours

Join a private group of social intelligence professionals at the worlds leading brands and agencies.

You’ll have confidential conversations online, by email and phone to discuss the problems and best practices you can’t talk about anywhere else.

Everyone in the community understands social data and the challenges of social intelligence.  They have answers to the issues you are facing today because they’re experienced and have been there before.

There’s no vendors and absolutely no sales – only practitioners and senior leaders like you.

Membership Benefits

  • Advice from people who have the answers because they've been there before.

  • Credibility and validation by benchmarking against similar companies.

  • Confidence that you’ll never be caught by surprise because we always keep up with industry developments.

  • Peace of mind that your strategies will work by learning from others mistakes.

  • Insider knowledge and tips from a supportive community looking to help you succeed.

  • Pricing

    Price (exc. VAT)

    £15,000/year

    The Agency Membership is designed to help you maximise agency fame while giving your people a support network of peers. The Agency Membership is for agencies from any sector that analyse social data as part of their services and want to connect into the wider social intelligence community. Our community is a support network to get actionable advice on best practice and tackle challenges from people who care and actually have the answers.

    JOIN
  • Up to 6 Membership Seats (*2 Senior Leader)
  • Expert Panel Membership (*test new tools, approaches, research, and exclusive events)
  • Platinum Social Intelligence Marketplace Membership to Build Agency Fame
  • Access The Social Intelligence Lab Community Forum
  • Access The Social Intelligence Lab Resources and Webinars
  • Access The Social Intelligence Lab Research Database of Books, Journals, Research and Articles
  • Access to The Social Intelligence Lab Premium Content
  • Receive The Social Intelligence Lab Quarterly Journal
  • Private Branded Channel on the Community Forum to Connect Your Global Teams
  • Opportunity to Contribute to Industry Vox Pops Editorial
  • Opportunity to Speak on The Social Intelligence Lab Webinars and Panels
  • Opportunity to Contribute to The Social Intelligence Lab Quarterly Journal
  • Discounted Tickets to all The Social Intelligence Lab Awards and Conferences
  • Quarterly Breakfast Learning Sessions
  • The Research and Insights team at City Football now really understand the power of social data and has given us valuable insight into the behaviour of our fans around the world.

    Social Intelligence Labs

    Get the advice you need from people who know what they are talking about

    We talk about the issues that keep you up at night – those questions that you can’t ask anywhere else because no one really understands what you do or the challenges you face.

    There’s a mix of private channels and public channels, we’ll also set up conversations with the people we know can help to solve your challenge. There’s no vendors and no sales, it is a confidential space where you can talk about the things that matter to you.

    All you have to do is ask a question.

    Join the Lab
    A community of support

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    A Peer Support Network

    Imagine instant access to the minds and experience of your peers. They understand what you’re going through because they do what you do. In the Lab, everyone shares their perspectives to help us all win.

    Join the Lab
     

    The best answers to your questions

    Get answers to your questions quickly, from people who have been there and done that. We vet each member to ensure they’re really an experience social intelligence pro, so you know any advice is coming from real peers working on programmes like you. Our rules also forbid selling inside the Lab so you know the advice you’re receiving is unbiased and not from a vendor peddling their product.

    Join the Lab
    The answers you need

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    Stay ahead of the curve

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    Credibility and Confidence

    You have the opportunity to learn from peers in similar companies and even competitors. When other social data pros share what they’re doing and how, it helps you build the confidence to know that your approaches and strategy are strong and up-to-date. And everything is kept 100% confidential so you never have to worry about asking a question.

    Join the Lab
     

    Reduced Risk

    By sharing successful strategies and best practices all our members benefit. You can reduce risk in your programmes by knowing (from others’ experience) that you’re making the right decisions about vendor selection, project buy-in, or even policy creation. Plus, get the updates you need to handle any changes in legislation.

    Join the Lab
    Be prepared for anything

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    Gain unique insights

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    Market Intelligence

    You discover a unique insight into the social intelligence industry by seeing it from another point of view. Learning and helping your peers and specialist training give you an edge that lets you refine process and strategy so your social tools work smarter, not harder.

    Join the Lab

    Pricing

    Price (exc. VAT)

    £15,000/year

    The Agency Membership is designed to help you maximise agency fame while giving your people a support network of peers. The Agency Membership is for agencies from any sector that analyse social data as part of their services and want to connect into the wider social intelligence community. Our community is a support network to get actionable advice on best practice and tackle challenges from people who care and actually have the answers.

    JOIN
  • Up to 6 Membership Seats (*2 Senior Leader)
  • Expert Panel Membership (*test new tools, approaches, research, and exclusive events)
  • Platinum Social Intelligence Marketplace Membership to Build Agency Fame
  • Access The Social Intelligence Lab Community Forum
  • Access The Social Intelligence Lab Resources and Webinars
  • Access The Social Intelligence Lab Research Database of Books, Journals, Research and Articles
  • Access to The Social Intelligence Lab Premium Content
  • Receive The Social Intelligence Lab Quarterly Journal
  • Private Branded Channel on the Community Forum to Connect Your Global Teams
  • Opportunity to Contribute to Industry Vox Pops Editorial
  • Opportunity to Speak on The Social Intelligence Lab Webinars and Panels
  • Opportunity to Contribute to The Social Intelligence Lab Quarterly Journal
  • Discounted Tickets to all The Social Intelligence Lab Awards and Conferences
  • Quarterly Breakfast Learning Sessions
  • Becoming a Member

    All our members must meet our rigorous membership criteria. There’s no exceptions. Every new member will go through the same process so we can make sure they are a good fit for the community and have no conflict of interest.

    Request invite

    FAQs

    Won’t My Competitors Be Part of the Community?

    It is likely that your competitors will be in the community too – and it’s a better experience because of it. Get a more rounded view by benchmarking from companies like yours and get new ideas from companies in other industries. It’s a win – win for you. And, confidentiality is guaranteed with every member signing our confidentiality agreements.

    What Companies Are Already Members?

    We update our membership directory monthly, you can find a list of our membership directory here.

    What About Confidentiality?

    All our members sign a confidentiality agreement as part of the membership process. If a member breaches our confidentiality rules they will be removed from the community without refund – no exceptions. We take the confidentiality of our members seriously and will never sell your information onto third parties or vendors.

    Why Is There a Membership Fee?

    Our focus is to create a dedicated space for professionals working in social intelligence to connect, share and collaborate.  We are committed to building an amazing community that is a sales free environment and delivering an incredible experience is our priority.  Our team of community managers are trained professionals who are focused on helping you. The membership fee goes into ensuring that our support and materials are of the highest quality.

    What is the Membership Criteria?

    All our members at The Social Intelligence Lab must have at least one years experience in social data analysis.  In addition, they cannot be employed by a social data/tool vendor. We speak with all members before joining to ensure that they are a good fit for the community, and will adhere to our no sales and community guidelines. For those applying for Senior Brand Leaders membership they must lead programmes, this is not for junior members.  All Senior Brand Leaders are leaders with substantial professional experience

    Why Do Only Senior Brand Leaders Get Email Response and Deep Dive Calls?

    We find that our Senior Brand Leaders can have different challenges in comparison to other members - these challenges can only be answered by other senior brand members.  To facilitate this discussion properly we offer email responses and deep dive calls as sometimes the conversations cannot be shared in the community forum. The discussions are often in-depth, and we find that these are better facilitated by deep dive calls between members.

    What Topics Are You Discussing?

    All conversations and topics are driven by our community members. Topics discussed could be related to strategies to get business buy-in, social tools purchases, methodologies and best practices. If you have a topic you want to discuss, we encourage you to ask. Our members have a lot of experience and everyone has a desire to help each other.

    You Ensure No Sales, How Do You Manage This?

    We’re a vendor free community and take steps to make sure our members have no conflicts of interest. This means you can have conversations in confidence without the vendor trying to sell to you, and receive unbiased advice from our other members. We do have members who are freelancers or work for agencies, however we do not allow messages of a sales nature in the community. There is one collaboration channel in the community forum where you can select if you participate and receive notifications of this nature - no sales message are permitted in any other channel. Anyone breaching these rules may be removed without notice or refund.

    How Are Payments Processed?

    All our payments are processed online using Stripe.  It is completely secure and you will be issued with a VAT/TAX invoice every year that you are a member.

    How Much Time Do I have to Dedicate to This?

    This question comes up a lot and we find that different people want to use the community in different ways.  Some of our members are very active participants in forums and discussions where others will dip in and out. The focus of the community is to provide you with a safe space to ask the questions that are important to you as they arise - we also ask you to help other members with your experience when you can. Simply put, you get out what you put in.

    I Have a Different Question That is Not Covered

    If you have a question that is not covered in our FAQs, please email community@drjillianney.com.  To share the Social Intelligence Lab membership details with your team, you can download a membership pack here.