We’re a global community dedicated to advancing the value of social and internet data as a source of insight. We do this by focusing on making connections, education, and growth.
Community
Connect with an international network of like-minded social intelligence professionals.
It's time to benchmark the State of Social Listening for 2024. If you analyse social and internet data and you work for a brand, organization, or agency then we want to hear from you.
Take 10 minutes to help us benchmark the use of social data in business decision-making.
The ONLY conference dedicated to social listening and digital insights.
This is the place where professionals interested in digital insights, audiences, and digital anthropology come to fine-tune their knowledge, level up their skills, and find their next breakthrough use case in social listening.
If you’ve ever wondered if there’s more that you can be doing with social and internet data, you’ll find the answers here.
If you’re the person responsible for social listening or building a centre of excellence for your company, the Social Intelligence Growth Certification will help you remove the guesswork and develop a successful social listening practice that gets results.
We’re working to show the value of social and internet data as a source of insight for businesses. Sound interesting? Become a member of our global community to get access to resources, expertise and a network of like-minded peers, and help shape the future of the SI Lab.
At the beginning of 2023, we surveyed 197 applicants. For around current social data analytics practices, the challenges they face, and the opinion of the future of the industry, download the report today.
If you’re the person responsible for social listening or building a centre of excellence for your company, the Social Intelligence Growth Certification will help you remove the guesswork and develop a succesful social listening practice that gets results.
The Social Intelligence Lab is the first fully curated list of the most influential social intelligence professionals, globally.From here you can view the 2023 winners. Nominations for 2024 are now open.
A key reason to be part of any community is to meet and share ideas with like-minded people. Join our online and in-person event to learn and connect with social listening professionals from around the world to find new perspectives on shared challenges.
Webinar & Panel
Mon
25 Nov
16:30
GMT
/
11:30
EST
Write Better Social Listening Queries
Webinar & Panel
Thu
5 Dec
16:30
GMT
/
11:30
EST
End of Year Mash Up: The State of Social Listening
Webinar & Panel
Tue
28 Jan
16:30
GMT
/
11:30
EST
SI Insider 50 Winners Reveal Event
Find Social Listening Jobs
Are you looking for your next career move in social listening? Or for someone to join your growing social insight team? Our jobs board is the only place dedicated to social intelligence, digital insight, and analytics roles, and that attracts qualified and experienced social data professionals.
It can be hard to find the right training and support when many people don’t understand your job!
We offer the only CPD accredited certification for social intelligence professionals. Our 14-week course provides you with skills to generate actionable insights from social data.
22 live sessions
7 modules
36 Hours CPD Credits
Taught by leading industry experts from across the world
With so much data available to analyse, sometimes you need technology to help you organise and work with it in a manageable way. Search our directory of social listening tools to find the right solution for your needs.
We know that in-house social intelligence teams are usually small, yet the volume of work can be huge. Check out our directory of specialist agencies who can act as an extra team member for your next ambitious social data project.
Revealed: The Winning 2024 Social Listening Queries
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Sporting stories, seasonal sales and Snoop stops smoking
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Developing processes for using generative AI in social listening: what it can and can't do
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