We’re a global community for people who do social listening

We provide brands and organisations around the world with skills and support to unlock the value of social and internet data as a source of insight.

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What we do

We’re a global community dedicated to advancing the value of social and internet data as a source of insight. We do this by focusing on making connections, education, and growth.

Community

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Connect with an international network of like-minded social intelligence professionals.

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Events

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See our upcoming webinars and panels, interviews, tech demos and awards

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Training & Development

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Join our courses and certificates on all aspects of analysing social and internet data.

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Directory

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Find your perfect technology vendor or agency to solve your social listening needs.

Jobs

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Find your next role and advance your careers with the latest job openings.

Awards

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Get recognised for your skills, experience, and knowledge.

State Of Social Listening 2024

It's time to benchmark the State of Social Listening for 2024. If you analyse social and internet data and you work for a brand, organization, or agency then we want to hear from you.

Take 10 minutes to help us benchmark the use of social data in business decision-making.

TAKE SURVEY NOW
Observe Summit

The ONLY conference dedicated to social listening and digital insights.

This is the place where professionals interested in digital insights, audiences, and digital anthropology come to fine-tune their knowledge, level up their skills, and find their next breakthrough use case in social listening.

If you’ve ever wondered if there’s more that you can be doing with social and internet data, you’ll find the answers here.

Join us in Chicago, October 3rd 2024

GET TICKETS
Social Intelligence Growth Certification

If you’re the person responsible for social listening or building a centre of excellence for your company, the Social Intelligence Growth Certification will help you remove the guesswork and develop a successful social listening practice that gets results.

Apply today to join in September 2024.

APPLY NOW
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Join The SI Lab

We’re working to show the value of social and internet data as a source of insight for businesses. Sound interesting? Become a member of our global community to get access to resources, expertise and a network of like-minded peers, and help shape the future of the SI Lab.

BECOME A Member

State Of Social Listening 2023

At the beginning of 2023, we surveyed 197 applicants. For around current social data analytics practices, the challenges they face, and the opinion of the future of the industry, download the report today.

Social Intelligence Growth Certification

If you’re the person responsible for social listening or building a centre of excellence for your company, the Social Intelligence Growth Certification will help you remove the guesswork and develop a succesful social listening practice that gets results.

Apply today to join in May 2023

Social Intelligence Insider 50

The Social Intelligence Lab is the first fully curated list of the most influential social intelligence professionals, globally.From here you can view the 2023 winners. Nominations for 2024 are now open.

Upcoming Events

A key reason to be part of any community is to meet and share ideas with like-minded people. Join our online and in-person event to learn and connect with social listening professionals from around the world to find new perspectives on shared challenges.

Webinar & Panel
Mon
25 Nov
16:30
GMT
/
11:30
EST
Write Better Social Listening Queries
Webinar & Panel
Thu
5 Dec
16:30
GMT
/
11:30
EST
End of Year Mash Up: The State of Social Listening
Webinar & Panel
Tue
28 Jan
16:30
GMT
/
11:30
EST
SI Insider 50 Winners Reveal Event

Find Social Listening Jobs

Are you looking for your next career move in social listening? Or for someone to join your growing social insight team? Our jobs board is the only place dedicated to social intelligence, digital insight, and analytics roles, and that attracts qualified and experienced social data professionals.

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Get Certified

It can be hard to find the right training and support when many people don’t understand your job!

We offer the only CPD accredited certification for social intelligence professionals. Our 14-week course provides you with skills to generate actionable insights from social data.

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22 live sessions

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7 modules

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36 Hours CPD Credits

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Taught by leading industry experts from across the world

Search for Social Listening Tools

With so much data available to analyse, sometimes you need technology to help you organise and work with it in a manageable way. Search our directory of social listening tools to find the right solution for your needs.

Find new tech

Find your next agency partner

We know that in-house social intelligence teams are usually small, yet the volume of work can be huge. Check out our directory of specialist agencies who can act as an extra team member for your next ambitious social data project.

Explore all partners

Latest Articles

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Got a Zombie Crisis? How Social Data Can Help
Article
Revealed: The Winning 2024 Social Listening Queries
Article
Sporting stories, seasonal sales and Snoop stops smoking
Article
Developing processes for using generative AI in social listening: what it can and can't do
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