I’m the UK’s first Dr of Social Media and a Social Intelligence expert. In the last decade of analysing social data I’ve seen more and more brands trying out social listening, and whole lot of new tools and technology claiming to solve all our insight challenges.
But there’s still a lot of unsubstantiated claims, people struggling to find value, and questions about how to best integrate and use social data in business. Sometimes there’s more questions than answers, and the people powering social insights don’t have a whole lot of content or best practice to work from.
So, I decided to create a space to bring the global social intelligence community together with content that matters and a community that supports. Join me, my team, and social intelligence experts from the world’s leading brands as we discuss social data challenges, best practice, tools and approaches.
Welcome to The Social Intelligence Lab.
We’re the leading source of industry news, opinion, special reports and feature articles on social data analysis.
It’s really frustrating not knowing if there is a better way, how other people have approached the challenges you’re facing, what tools really live up to their claims, and what’s really worth your time and attention.
You’ve got questions and want to keep up to date with what’s happening in the industry but there’s no dedicated hub with unbiased content that really addresses your challenges.
So, we created a space to provide busy professionals like you with content that covers the challenges your facing, industry developments and unbiased opinion on the topics that matter most.Join the Lab
Vendors do a great job but their advice matches the solutions they sell. So, we’re still missing the one thing we need to run a successful programme – unbiased advice and unfiltered opinion from executives who understand the challenges we’re facing.
We’re all so busy, we don’t have the time to surf through knowledge centres or watch instruction videos to find they don’t really answer the question we’re trying to ask – we just need to ask a question to people who’ve been through it before.
That’s why we created the Social Intelligence Lab, a membership community for people working in social listening. Ask a question, and our members will give you their unbiased advice.Join
Vendors do a great job but their advice matches the solutions they sell. So, we’re still missing the one thing we need to run a successful programme – unbiased advice and unfiltered opinion from executives who understand the challenges we’re facing.Visit Marketplace
Our founder, Dr Jillian has endless amounts of enthusiasm for social intelligence, and a drive to continually learn, develop and innovate. Her passion for learning and making things better is the driving force behind The Social Intelligence Lab and this is woven into everything we do. We’re driven by five values that are shared within our team, clients, audiences, and our partners, if this sounds like you then you’ll fit right in.
A vendor-free group of peers who do what you do – and want to help. All in confidence and without the fear of being sold to.