Joshua Butler – Senior Consumer Insight Manager, Deckers (UGG, HOKA and TEVA)

A seasoned customer analytics leader with extensive experience in end-to-end customer analytics, e-commerce, content, and voice of the customer programs. He is currently leading analytics and insights for Deckers Brands, having previously led the Voice of the Customer program at ASOS. As a highly skilled expert in VOC an a proficient storyteller, he has helped businesses understand and meet the needs of their customers by leveraging customer feedback and analytics.