All Resources

Short on social data? You’re looking in the wrong places

Something seems off: How genAI is changing online content and what it means for social listening professionals

Finding the needle in the haystack: Turning trends into foresight

The 6 Social Intelligence Exercises You Need: Strengthening Your Brand’s Core

SI Insider 50 Winners Reveal Event

When Platforms Vanish: Lessons from the TikTok Ban for Social Listening Pros

Write Better Social Listening Queries

End of Year Mash Up: The State of Social Listening

Got a Zombie Crisis? How Social Data Can Help

SI Insider 50: Write a Winning Nomination

SITech Landscape: Discover the Categories and Solutions

Observe Summit

Revealed: The Winning 2024 Social Listening Queries

Social Listening Query Writing Winners Reveal Party

Unhappy with your sentiment accuracy? Let’s talk data quality and “trusted” AI

Accelerating the path to insights with Gen AI

AI Unplugged: stories of AI in action - process, impact and potential

Trendsurfing with AI: Methods to measure what’s trending, before it pops

Trends Summit

How to extract insights from social data

How live insights can prevent your brand from becoming an unintended target in a year of global elections

See, hear, and feel the social pulse: deeper insights on social listening with Gen AI

I analysed social media trends for a year. This is what I found.

Social Intelligence Insider 50 Reveal Event 2024

Becoming a Social Intelligence Insider 50

Sporting stories, seasonal sales and Snoop stops smoking

Looking back to look ahead

Developing processes for using generative AI in social listening: what it can and can't do

5 ways to use generative AI for social listening

Writing a Winning Nomination for the SI Insider 50

Pumpkin spice, cherry cola and a scooped bagel drama

Social Intelligence Insider 50 Launch

What role can social data play in market research?

Uncover the Human Voice For Deep Insights

How to track emerging trends on social video platforms, like TikTok

Next insights frontiers: Generative AI, new networks & predictive analytics

Discussing the State of Social Listening

Social Listening Query Writing Competition Reveal

Blending traditional research with social intelligence in multi-language corporations

A Deep Dive into the First Social Media Listening Assistant Powered by Chat

Top tips for writing the perfect social listening query

Rugby rivalries, controversial costumes and a haunting horror

Halloween hauls, homemade lattes and a hella lot of dancing

The paradox of Gen Alpha, influencers influencing, and metaverse dating

Small dramas, big designs and everything for the girls

Senior Snacking: The Winning Social Listening Queries

Star Wars, scary stories and a surge in social media stardom

Barbie, Beyonce and a bottle of (alcohol-free) Burgundy

Messi, mushrooms and a Meta takeover

Chai tea and tea tea, ketamine and a submarine

A 'king', an idol and a talking cat...are we all delulu?

School's out, soda's in...and AI isn't going anywhere

Three Data TED Talks to Give You a New Perspective on How You Use Social Data

YouScan Introduces Insights Copilot Powered by ChatGPT: Say Goodbye to Spending Hours on Finding Insights

Culture shocks, secret drops and goodbye to TikTok

Synthesio, an Ipsos company, joins the Twitter Official Partner Program

3mn to Understand AI-Enabled Consumer Intelligence

From brain waves to online behaviour

[Interview] Thibault Le Ouay, TikTok: Listening on TikTok Anyone?!

Intelligence Insiders: Natália Leão from Nestlé

Intelligence Insiders: Reflecting on the first year of integrating social listening into business decision-making at Compassion International

Intelligence Insiders: Integrating first-party data with social listening

Will general social listening technologies ever meet business needs?

Why isn’t your social listening team growing as fast as it should be?

Social listening tools and how to overcome their limitations

Meet Brad, the guy that helps brand to predicts the future for a living

Your customer tells you how to sell to them: discussing how to find this insight

Where social data can support business decision-making

Social Listening AMA

Can you analyse intangible concepts with social data?

Intelligence People: Javier Buron, CEO at Audiense

Is social listening useless without Facebook and Instagram data?

Intelligence People: Loc Dao, Associate Director at Convosphere

Intelligence Insiders: Alastair Herbert at Linguabrand

Insights Experts with Dr Nikolaos Dimitriadis

Intelligence People: Pete Daykin, CEO at Wordnerds

Intelligence Insiders: Jatin Kuckreja of Colart

Insights Experts with Dominika Noworolska

Intelligence People: Charles Philips, Research Manager at Listen + Learn Research

Intelligence Insiders: Melissa Davies of Mondelez International

Intelligence Insiders: Jack Wai from The HEINEKEN Company

AI & predictive analytics

Social Listening as part of market research

What social listening insights you shouldn't live without

Intelligence Insiders: Adam Mills, BT

Sarah Panus Keynote Session: Become a "Content Investigator"

Intelligence Insiders: Christian Veysseyre, Danone

Intelligence Insiders: Aaron Bernstein, Walmart

Intelligence Insiders: Mary Beth Levin, USPS

Intelligence Insiders: Justin Schoen, Microsoft

[Interview] Yuwon Song and Khaleeq Aziz, Symanto: It's about finding insights into motivations and behaviours with psychology AI

[Interview] Vincent Corbo, Digimind: An Insight into Human Connection

[Interview] Sam Deacon, Pulsar: Connecting with Customers on a New Level for Years to Come

[Interview] Michael Brito, Zeno Group: Social intelligence can be used for just about anything

[Interview] Luke White, Audiense: Understanding Communities and Segments Who Make Up Audiences

[Interview] Patrick Charlton, Buzz Radar: Making Social Insights Accessible, Insightful and Actionable

Concerns from the c-suite; how data supports the modern CCO

[Interview] James Cuthbertson, Relative Insight: The Power of Language Analysis

[Interview] Treesha Punchoo, Codec: Connecting Brands with Culture to Fuel Growth

[Interview] Alex Nikolov, YouScan: Making the Case for Analysing Visual Social Data