Behind the Scenes: How Nestlé USA Built an Insights Engine from Ratings & Reviews

Consumer feedback is everywhere—but are you really tapping into its full potential?

Nestlé USA is, and in this exclusive tech showcase, we’re pulling back the curtain on exactly how they do it.

Join Frank Gregory, Social Intelligence Lead at Nestlé USA and Gautam Kanumuru, CEO and Founder of Yogi, as they walk through how the world’s largest food & beverage company turns ratings & reviews into a powerful insights engine that fuels competitive advantage, product innovation, and smarter decision-making.

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What You’ll Learn:

✅ Why ratings & reviews are one of the most overlooked sources of consumer intelligence—and how to unlock their full potential

✅ How Nestlé USA uses AI to scrape, cleanse, and extract insights at scale—no manual analysis required

✅ The toughest business questions Nestlé USA answers using this data (from SKU-level sentiment to competitive benchmarking)

✅ Real case studies of how these insights have influenced product reformulation, resolved pain points, and shaped post-launch strategies

✅ How ratings & reviews fit into Nestlé’s USA broader social intelligence ecosystem for a 360° consumer view

🚀 Plus, a LIVE DEMO where you’ll see these insights in action—no theory, just real-world application.

If you’ve ever wondered how a global brand actually operationalizes consumer insights, this is your chance to find out. Save your spot now!