Converseon

The Leader in Conversation-Based Decision Intelligence
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Converseon provides the world’s best social and voice-of-customer data quality and programmatic insight through AI-powered technology, ecosystem partners and the deepest industry experience (est. 2001). We have been active in the machine learning/AI space since 2008. Converseon’s solutions are built with state of the art machine learning technologies, but crucially, in a way that gets these developments out of the lab and into real world settings to drive impact and results.

Our team consists of recognized leaders in computational linguistics, market intelligence, social business and machine learning. We have worked with many of the companies ranked among the largest, most esteemed and sophisticated brands in the world, including those who are clear leaders in data and customer intelligence.

We believe in an era where the collective voice of customers and citizens, empowered through social channels, will become a primary agent-of- transformation for governments, societies, industries, brands, and products.

There is arguably no greater obligation for our industry than to effectively, thoroughly and accurately capture, analyze, report and act on these needs, wants, experiences, hopes, and opinions, without inadvertent discrimination or bias.

SITech Type

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Customer Experience & Relationship Management (CX/RM)

SITech Category

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Text Analytics

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