SentiOne was founded to provide actionable marketing insights from the vast information available online. Today, we deliver state-of-the-art customer service automation.With years of data powering our advanced social listening tool, we’ve built a deep learning engine with highly accurate, intelligent, and fluent bots in natural language processing.

Our platform offers an intuitive bot creation interface that requires no IT support, making customer service automation more accessible. SentiOne’s disruptive technology empowers brands to be innovative and customer-centric.

With SentiOne, you can:

• Make data-driven decisions using real-time insights
• Identify online sales leads with AI-based purchase intent detection
• Safeguard your brand’s reputation by detecting anomalies and crises
• Enhance customer support with a unified communication tool
• Automate customer service using conversational bots
• Elevate customer experience through AI automation

SentiOne provides three key features:

LISTEN – Online Listening & Analytics: Track essential online discussions and manage your brand image through our AI-powered listening engine.

REACT – Online Customer Service: Integrate social profiles and manage brand engagement across all channels in one platform.

AUTOMATE – AI Customer Service Automation: Improve customer experience with AI conversational bots and exceed audience expectations.

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